The bigger we get, the more important it is for us to know our customers. Do we occasionally have non-optimum situations arise (code words for a Planned Furniture Promotion complaint)?
Our intention is to engage our customers in a manner so they have an accurate expectation of what will occur. When we do this, our prospects become satisfied customers. It has happened that we unintentionally didn’t fully or accurately communicate, or our customers didn’t fully duplicate every aspect of the relationship.
Our solution is to utilize written contracts to every aspect of what will occur is communicated in writing and complete understanding is acknowledged by all parties. Unfortunately, 100% duplication does not always occur.
So as a measure to be the best company we can be, Planned Furniture Promotions complaints are now received as a “Code Red” so they can be investigated to not only help resolve the existing situations but also to ensure our policies and procedures expand so that future customers have better experiences.
So if you have a complaint about Planner Furniture promotions, a recommendation or, ideally, want to write a testimonial, we want to hear from you. Please complete the form below and your communication will be read.