Harry Samuels – Samuels Furniture Transcription

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would
you say?

Harry Samuels, Samuels Furniture & Interiors

I am Harry Samuels President of Samuels Furniture in Memphis Tennessee. We are a 94 year old company and the economy got to our business in a big way. We are in the medium to high end. The builders quite building the empty rooms to fill so our volume went down and I had to get rid of some expense so I hired Planned Furniture Promotions to close my bigger store. It was a 30,000 square foot store. When they came in I had a really good positive experience with them. Both with the Executives that showed me the plan and the Manager that implemented it and the sale went on and I think we ended up having a very good sale. I had one other Company do it before and I was not pleased, it was not a good sale. It was ….it was a re merchandising sale. We have a very loyal customer basis the store would that’s been in the community for 94 years. I was very pleased with the way the sale went we didn’t get but maybe one or two customers that questioned the motive operation but the Manager here was very quick to offer their money back and pick up the goods. That is just the way we having been doing business for years and years and that’s the way it continued.

They definitely met my expectations, they maintained the Samuels name in the community and I didn’t have any complaints from any of my customers and the sale actually went very, very smoothly, more smoothly than I ever thought it would. I would recommend Planned Furniture Promotions to anybody, I would be glad to talk to them about it and give them a good recommendation.