This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what wouldyou say?
Sherill Sproulle, Classic Home FurnishingsMy name is Sherill Sproulle with Classic Home Furnishings in Marietta, Georgia and we were in business for 25 years in that location. We were emotionally drained and the economy had continued to worsen and we had obviously gotten older, so the combination of those things seemed to make the decision to close our business a little easier and the right decision to make for us at that time.
I was extremely pleased with PFP. I had been very much involved with customer service, customer relations. We were a small family owned business and we were in a relatively small contained community; so the reputation that we had was very important to me and I was exceptionally pleased with the way PFP presented us, the way we finished. The sale, it was handled with the integrity that we had tried to maintain throughout our 25 years in business and I felt it closed with the same integrity. It was very successful, I think we met the expectations and goals that were set for us. Once again, I have to address the emotional part of the sale, for having been involved in the business for so long, it was a good finish, it couldn’t have been scripted any better. The people worked at the sale with me and the whole finish was very, very well done.
Based on my experience I would absolutely recommend that any store, any business considering a promotional sale or a going out of business sale work with PFP. It was a very, very good experience for me. As I said before, the ending couldn’t have been scripted any better. The people I worked with had so much integrity and that made it very easy for me to blend in and finish the sale with them.